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Following an accident in which you were not at fault, exercising caution when communicating with insurance adjusters is paramount. Please continue reading as we explore what to avoid saying to an insurance adjuster to safeguard your rights and how a determined New York City Personal Injury Attorney can help you fight for the compensation you deserve. 

What Should You Avoid Saying to an Insurance Adjuster?

After an accident, an insurance adjuster will likely reach out. It’s important to understand that these individuals work for insurance companies, and their primary goal is to investigate claims and minimize the company’s financial payout, not to safeguard your interests. They may request a recorded statement to attempt to settle. Be very careful to avoid making any statements that could potentially harm your claim, regardless of how innocuous they may seem at the time. Always consult with a qualified attorney before providing any information to an insurance adjuster.

When engaging an insurance adjuster, certain statements can inadvertently harm your case. Here are some examples of what to avoid saying:

  • Apologizing or admitting fault: Even a simple”I’m sorry” or “it was my fault” can be seen as an admission of liability. It’s important to stick to the facts to protect your claim.
  • Guessing about details: When in doubt, refrain from inventing information or making assumptions. Offer details only when directly requested, and avoid going on tangents.
  • Downplaying your injuries: Injuries might not be obvious immediately after an accident and can appear hours or even days later. It’s crucial not to minimize any discomfort or pain. The full scope of your damages might not be clear, and downplaying them could lead the insurance company to question their seriousness later on.
  • Lying or exaggerating details: Even minor untruth can severely undermine your credibility and result in your claim being denied.
  • Signing documents without review: Don’t sign any documents from the insurance company like a release of liability or a medical authorization form, without thoroughly reading them and having an attorney review them first.

Why Should I Avoid Accepting the First Settlement Offer?

When mounting medical bills and an inability to work due to injuries leave you financially vulnerable, a settlement offer can seem like a blessing. However, it’s in your best interest to resist the urge to accept the insurance company’s initial offer. Before you make any decisions that could impact your future well-being, you must carefully evaluate the offer and consult with an experienced attorney.

Insurance adjusters are skilled negotiators. They are aware of the financial pressure many victims face and often exploit this vulnerability by presenting low-ball offers. These initial offers are designed to test the waters, hoping claimants will accept them without fully understanding the scope of their losses. The first settlement offer is typically not a fair reflection of your damages. In reality, it’s always significantly less than what you claim is actually worth.

For guidance and skilled representation, please don’t hesitate to contact an attorney from Swerling Law.

$10,500,000

To a man who was assaulted at a restaurant and sustained a traumatic brain injury.

$3,250,000

Settlement to a barista who slipped and fell on a defective stairwell while working for Starbucks who sustained back injuries requiring multiple surgeries in 2012.

$3,000,000

Settlement to a woman who was assaulted and sustained back/hip injuries in 2015.

$2,325,000

To a man who sustained back injuries when he was a passenger in the car that rear ended another car.

$1,415,000

Verdict to a high school student who was assaulted by a school dean during her lunch period dislocating her hip in 2014.

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